A simple outline of how our store operates.
These terms are here to set expectations around orders, products, and site use in a clear and reasonable way.
Orders and availability
All orders are subject to availability and confirmation. In the event of an inventory issue or pricing error, we reserve the right to cancel or adjust an order and will contact you directly if that occurs.
Product presentation
All pearls, jade, and crystals are natural gemstones. As each piece is uniquely formed by nature, variations in colour, pattern, shape, size, and lustre are to be expected. Photographs are provided as a reference only, and the item you receive may differ slightly from the images shown.
Nature's beauty lies in its uniqueness — no two pieces are exactly alike.